IT & Digital Transformation Manager

Driving IT Projects
with Precision
and Strategic Impact

Senior IT professional with 15+ years of experience delivering complex projects, leading digital transformation initiatives, and aligning technology with business performance across industrial and logistics environments.

15+
Years Experience
Ismail BAYI
7
Expertise Areas
Google
Google IT Support
IBM
IBM Cyber
IS IT Governance
ITIL
LLL
Remote Work

I support organizations in planning, executing, and optimizing IT initiatives, ensuring alignment between strategic objectives and operational delivery. My approach focuses on delivering measurable value, improving efficiency, and enabling sustainable digital transformation.

Areas of Expertise

Project Management

Full project lifecycle ownership — from initiation and planning through execution and delivery. I enforce strong governance, proactive risk control, and transparent performance tracking to ensure every project lands on time, within budget, and to scope.

Program Management

Orchestrating multiple interdependent projects under a unified strategic vision. I ensure programs remain aligned with business goals, dependencies are managed proactively, and portfolio value is consistently realized across all workstreams.

Business Alignment

Bridging the gap between IT capabilities and organizational strategy. I work closely with leadership and operational teams to ensure every technology initiative directly supports corporate objectives, eliminates silos, and drives cross-functional efficiency.

IT Consulting

Strategic advisory on IT infrastructure, architecture, and digital roadmaps. Drawing on 15+ years of field experience in industrial and logistics environments, I provide practical, results-oriented guidance that helps organizations leverage technology as a true competitive advantage.

Systems Integration

Designing and implementing strategies that unify diverse platforms into a coherent, high-performing ecosystem. Whether connecting ERP systems, aligning IT infrastructure, or enabling interoperability between operational tools, I ensure seamless data flow and system continuity.

Digital Transformation

Leading end-to-end transformation programs that modernize operations, processes, and culture. From defining the digital roadmap to piloting emerging technologies and driving adoption at scale, I ensure transformation delivers lasting competitive and operational value.

Change Management

Guiding organizations and their people through transitions with structure and empathy. I prepare stakeholders at every level, manage resistance proactively, and build the internal capability needed to sustain new systems, processes, and ways of working over the long term.

Ismail BAYI

IT & Digital Transformation Manager

With over 15 years of experience in IT project and program management, I have successfully delivered large-scale technology initiatives and led transformation programs across demanding industrial, agri-food, and port logistics environments.

My expertise combines technical leadership, strategic planning, and operational execution — enabling organizations to achieve measurable performance improvements while managing complexity, risk, and change with confidence.

I have driven major programs involving infrastructure deployment, ERP and system integration, cybersecurity governance, and enterprise-wide digital transformation for some of Morocco's most recognized industrial and logistics organizations.

Google Certified Project Manager IBM Certified Project Manager ITIL v4 Digital Transformation Risk Management Stakeholder Management IT Governance

Notable Clients & Partners

Wilmar International Wilmaco Marsa Maroc APM Terminals Tanger Alliance OCP Group Dicastal Polydesign Systems

Professional Experience

07/2025 — Present
Current Role

IT & Digitalisation Manager

Wilmaco — Agri-food Industry

Responsible for defining and executing the company's IT and digital transformation strategy, ensuring alignment with business goals and operational efficiency. Leading IT transformation projects from analysis to deployment, driving process digitalization, and modernizing the full IT infrastructure.

Key Projects

  • Enterprise IT Infrastructure Deployment — Designed and deployed SD-WAN, firewall, LAN network, data center, CCTV, and access control systems.
  • Terminal Warehouse Management System (TWMS) — Led implementation to digitalize warehouse operations and improve inventory visibility.
  • SAP & SAGE Payroll Implementation — Automated HR and payroll processes across the organization.
  • Power BI Sales Dashboards — Developed real-time dashboards for sales performance monitoring and decision support.
  • Time & Attendance System (COSEC Matrix) — Deployed automated attendance tracking to streamline HR workflows.
Digital Transformation SAP SD-WAN Power BI Palo Alto Veeam Backup
07/2024 — 06/2025

IT Project Manager

Cegelec – Vinci Energies

Managed IT infrastructure and digitalization projects for major industrial and port clients. Led technical teams to deliver complex network, data center, and security projects on time and to quality standards.

Key Projects

  • Cisco ACI / Data Center Migration — Migrated infrastructure to Cisco Catalyst environment.
  • LAN & Wi-Fi Modernization — Deployed Huawei Switching and Access Points across client sites.
  • HP Aruba ClearPass (NAC) — Implemented secure network access control for port environments.
  • CCTV Deployment — Deployed port equipment supervision monitoring systems.
Cisco ACI Huawei Aruba ClearPass Network Infrastructure
Clients: OCP Group · Dicastal · Polydesign · APM Terminals · Tanger Alliance · Valeo · Marsa Maroc · Orange
01/2023 — 06/2024

Information Technology Officer

Wilmaco — Agri-food Industry

Managed IT infrastructure and supported the company's digital and operational needs. Supervised networks, servers, systems, and security infrastructure, while coordinating IT projects in collaboration with business departments.

IT Operations Infrastructure IT Budget Planning Business Continuity
02/2020 — 01/2023

Technical Team Leader & Problem Manager

Umanis

Led IT support teams and ensured service delivery in compliance with ITIL best practices. Supervised incident management, managed SLA compliance, and contributed to continuous improvement of IT service processes.

ITIL Team Leadership Incident Management SLA Management
04/2019 — 02/2020

Technical Support Lead — Level 2

Colas Digital Solutions

Provided Level 2 support for workstation and server environments. Administered Windows environments, managed incidents using ITSM tools, and handled security administration and deployment of system updates and policies.

Windows Server ITSM L2 Support Security Administration
06/2012 — 04/2019

Technical Support Engineer

Ecocarrier Inc.

Provided technical support and infrastructure services for client environments. Resolved technical incidents, deployed VoIP and PBX solutions, and supported IT infrastructure deployment and maintenance across multiple client sites.

VoIP / PBX Infrastructure Technical Support Network Configuration

Let's Work Together

Available to discuss IT projects, digital transformation initiatives, or consulting opportunities. I typically respond within 24 hours.

Location Casablanca, Morocco